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Whirlpool Washer Not Spinning? Common Causes and Fixes
October 25, 2024
-
By
Ethan Clarke
If your Whirlpool washer isn’t spinning, start by checking whether the machine is level, the load is balanced, and the drain hose is clear.
If those aren’t the problem, the cause could be a faulty lid switch, worn drive belt, damaged motor coupling, or a problem with the drain pump, drive motor, or motor control board.
Common Reasons Why Your Washer Won’t Spin Correctly
There are several reasons why your Whirlpool washer may not be spinning properly. Some possible causes include:
- The washer lid switch isn’t engaging properly
- Suds from using too much detergent is hampering the wash cycle
- A bulky item (e.g. comforter) is throwing off the drum’s balance
Checking the Lid Switch
The washer lid switch ensures the lid is securely closed before the machine runs. If it stops working, it can affect the spin speed of your washer.
Step 1: Check For a Sound
Open your washer and press down on one side of the lid where the switch is. Check to see if there’s a clicking sound.
Step 2: Test Using a Multimeter
Set your multimeter to read on the lowest setting and touch the probes to the wire terminals. A working lid switch should have a reading of 500-1500 ohms.
Step 3: Replace the Part
If the lid switch doesn’t make a sound and doesn’t have a normal reading, it’s time to replace the part.
Supply:
- Multimeter
A faulty door lock assembly in front-loader washers can have similar symptoms.
Checking the Drive Belt
The drive belt, located under the hood of your washer, plays a critical role in a normal cycle. It connects the drum to the drive motor, allowing your clothes to spin and shed water. Like any hardworking component, however, it can become worn or even snap under pressure.
Supplies:
- Replacement belt (optional)
Step 1:
Start by unplugging the washing machine. Remember, safety first.
Step 2:
Remove the access panel to get to the drive belt. Look for any signs of fraying, wear, or damage.
If the belt has visible damage or has loosened its grip, it may be time to get a new belt.
To remove the drive belt, simply disconnect the clamps that are keeping it in place.
Checking the Motor Coupling
The motor coupling, which connects the motor to the transmission, often goes unnoticed. Its job is to protect the motor and transmission by braking if the washer is overloaded.
But when the motor coupling fails, nothing will move, especially not the drum.
Supplies:
- Screwdriver (optional)
Step 1:
Unplug the power and open the cabinet housing. You may need to remove a few screws using a screwdriver.
Step 2:
Carefully place the washing machine on its back. Depending on your model, you may also need to remove the motor or drain pump to access the coupling.
Step 3:
Visually inspect the motor coupling. Check to see if it’s worn out or broken.
If it’s damaged, it may be time for a replacement.
Evaluate the Drive Motor
The drive motor powers your washer. If the washing machine drum isn’t spinning, it may be to blame.
Supplies:
- Mutlimeter
Step 1:
Unplug the machine and remove the back panel. Depending on the model, you may need to lay the washer on its back to access the part.
Step 2:
Disconnect the wires from the motor to remove it from the machine.
Place the probes of your multimeter to the motor’s terminals. It should read zero. If the reading is off, it may be time for a replacement.
Check for a Clogged Drain Hose
A clogged drain hose can disrupt your washer’s cycle. Like a dam in a river, a blockage will prevent water from flowing out, leaving your clothes swimming instead of spinning.
To troubleshoot a clogged drain hose, follow these steps.
Supplies:
- None
Step 1:
Unclamp the drain hose and inspect it for any kinks or obstructions
Step 2:
If you find a kink, carefully straighten it out to restore the flow. Then remove any visible obstructions (e.g. lint buildup).
If the hose is damaged beyond repair, it’s time to replace it.
Checking the Drain Pump
The drain pump helps remove water from the washer drum. If it’s blocked or malfunctioning, your machine may not spin properly.
Supplies:
- None
Step 1:
Disconnect the power and check behind the front panel.
Step 2:
Inspect the pump for any visible debris. Don’t forget to check the coin trap as well as it’s usually a part of the pump.
Leveling the Washer
Excessive vibration isn’t just noisy; it can also interfere with the washer’s ability to spin properly. Given that, it’s important to make sure that your washing machine is level.
Supplies:
- Bubble level
- Pliers or wrench
Step 1:
Check to see if the washing machine is level on all four sides using a bubble level.
Step 2:
Adjust the washer’s leveling feet, if necessary. You can do this by turning the feet using a pair of pliers or a wrench.
Turning it clockwise would raise the feet while turning it counterclockwise would lower the feet.
Checking the Motor Control Board
The motor control board is responsible for directing power to the motor and acts as the brain of the washer. If it’s not functioning properly, the spin cycle can become erratic or non-existent.
Supplies:
- Multimeter
Step 1:
Remove the front or back panel to access the motor control board. Remember to disconnect the power first before you start.
Step 2:
Use a multimeter to test the motor control board’s continuity. If there’s no sound, you may need to replace the entire board as the fuse has likely blown.
Depending on your washer model, you may need to remove a few screws before taking out the motor control board.
Whirlpool Washer Not Spinning: Symptoms and Possible Causes Overview
| Symptom | Possible Cause | What to Check |
| Motor runs but drum doesn’t spin | Worn drive belt or damaged motor coupling | Check for visible belt damage or signs of a failed coupling |
| Washer makes a humming sound but doesn’t spin | Jammed component, faulty motor, or drive belt issue | Check for obstructions, inspect the motor or drive system |
| Clothes are soaking wet after the cycle | Drain hose blockage or faulty drain pump | Check the drain hose for kinks or clogs |
| Washer fills and agitates but won’t spin | Faulty lid switch or door lock | Check whether the lid or door locks properly |
| Washer starts spinning but stops or spins slowly | Unbalanced load or drive belt issue | Reduce the load if needed and redistribute the clothes evenly |
Other Things to Consider
Make Sure the Wash Load Is Balanced
Your washer’s drum spins best when clothes are evenly distributed. So make sure the wash load is balanced; you can do so by mixing large and small items. And remember, never overload the machine.
Verify Power Source and Connections
Simple fixes like securing your washer’s power source can have a significant impact. For example, a loose plug or a tripped circuit breaker can bring your washer’s spin cycle to a standstill.
Given that, you want to check the power cord and outlet. Look for signs of trouble and make sure the circuit breaker is in the ‘on’ position.
Troubleshoot Error Codes
Modern washers communicate through error codes. From an unclosed door to a dispenser system hiccup, error codes can guide you to the source of the spin cycle issue.
If necessary, consult with the manual to determine the meaning behind the error code. Some may be an easy fix while others may require more hands-on repair.
Check the Stator Assembly
The stator assembly and the rotor work together to create the spin of your washer drum.
If your drum spins with hesitation or not at all, the stator assembly might be the source of the problem. If that’s the case, you may want to test its resistance with a multimeter; that will reveal if it’s still in good working order.
Look for Obstructions Behind Panels
Check behind your washing machine for any obstructions that may be impeding the spin cycle. If necessary, remove the top panel.
Fixing Whirlpool Washing Machines That Won’t Spin – FAQs
What does the error code Sud or Sd on my washer display mean?
The Sud or Sd error code means there are too many suds in the washing machine. To resolve the issue, try using less detergent or switch to a high-efficiency (HE) detergent.
How can I tell if my washer’s motor control board is faulty?
If your washer’s spin cycle isn’t starting, or its performance is erratic (e.g. shutting off unexpectedly), you may have a faulty motor control board.
Can I replace the door lock assembly on my front-loader washer myself?
Yes, you can replace the door lock assembly on your front-loader washer yourself with the right parts and tools. Just make sure to disconnect the power supply first.
How can I balance my wash load to prevent the washer from walking or making noise?
To prevent your washer from walking or making noise, distribute your clothes evenly and loosely inside the machine. If the washer starts thumping, pause the cycle and manually redistribute the clothes for better balance.
What should I do if my Whirlpool washer’s drum isn’t spinning?
Check the lid switch, drive belt, and motor coupling. Make sure the washer is level, the load is balanced, and there are no obstructions in the drain hose or behind panels.
Also, verify the power source and troubleshoot any error codes.
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Ethan Clarke
Ethan Clarke is a seasoned expert in appliances and household waste systems. Referencing his extensive experience as an appliance repairman, Ethan shares his invaluable knowledge through detailed maintenance & troubleshooting manuals. Ethan’s insights help homeowners understand and maintain their appliances efficiently, ensuring longevity and optimal performance. He’s here to provide practical, easy-to-follow advice for all your appliance needs.
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