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ACTIVE Ice Machine Cleaner



Ice Machine Cleaning Solution – Deep Cleans & Descales Ice Makers

  • Works with all standalone ice machines including countertop, portable, built-in and commercial units
  • Highly effective descaler formula removes mineral and limescale build-up
  • Deodorizes ice makers and helps maintain machine performance
  • Cleans and deodorizes the internal lines of the machine for cleaner, better tasting ice

**Not compatible with built-in refrigerator ice makers**

Size: 32 fl oz

Usage Amount: 8 uses (4oz per cleaning)

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Promotes Cleaner, Better Tasting Ice Production

Highly effective concentrated formula removes mineral and limescale residue from the internal lines of the machine. This helps maintain ice maker performance and clean tasting ice.

active ice machine cleaner commercial

Helps maintain ice maker performance

Effectively removes grime build-up inside the ice machine to ensure it functions smoothly.


Safe ingredients for thorough cleaning

Concentrated formula provides a highly effective cleaning with safe, lab-tested ingredients.


Pure, cleaner tasting ice

Mineral residue, limescale and other grime can taint the taste of your ice with a noticeable bad taste.


Made for standalone ice machines

ACTIVE Ice Machine Cleaner is specifically formulated for independent ice makers of any kind.

Performance Benefits

Maintains Ice Machine Performance & Consistency

If your ice machine output isn’t what it once was or your ice tastes a bit off – it’s probably time for a cleaning.

Ice Machines Often Sit Unused - Giving Grime A Chance To Take Hold

  • The internal lines of your ice machine can collect all sorts of residue over time. Whether it’s minerals or limescale or other grime from stagnant water, you probably don’t want it in your freshly made ice.
  • Regular cleaning with ACTIVE helps flush residue and other unwanted impurities from inside of any standalone commercial or residential ice makers.
active ice machine cleaner liquid


How to Clean Your Ice Machine With ACTIVE


Empty The Machine

Residential Ice Machines
Turn off the ice machine and empty any ice inside the bin or dispenser.

Commercial Ice Machines
Turn off the ice machine and empty any ice inside the bin or dispenser.

active ice machine cleaner step 1

Remove Other Water or Ice

Residential Ice Machines
If your ice maker has a drain cap, unscrew it and let the water drain from the machine.

Replace the drain cap after the water has drained.

Commercial Ice Machines
Remove the front panel and evaporator cover from the ice machine.

Allow time for ice to melt off the evaporator grid.

active ice machine cleaner step 2

Add The Cleaning Solution

Residential Ice Machines
Pour 2-4oz of ice machine cleaning solution into the water pan.

Fill the water pan to the max fill line with clean water to dilute the formula.

Commercial Ice Machines
Activate the machine’s clean cycle.

Once the water trough has filled, add 4oz of ACTIVE Ice Machine Cleaner solution.

active ice machine cleaner step 3

Run Cleaning Cycles

Residential Ice Machines
Activate the cleaning cycle on the machine.

After the cleaning cycle is complete, drain any remaining water from the drain pan.

Run one more cleaning cycle.

Commercial Ice Machines
After the first cleaning cycle is complete, run a second cleaning cycle to remove any remaining residue and debris.

active ice machine cleaner step 4

Wipe The Interior Areas

Residential Ice Machines
Wipe the inside of the ice bin to remove water and loose debris.

Your machine is now ready to resume ice production.

Commercial Ice Machines
Wipe down all interior and exterior surfaces with diluted cleaning solution.

You may now resume ice production with your freshly cleaned machine.

active ice machine cleaner step 5

Why is ACTIVE Ice Machine Cleaner better?

ACTIVE Compared To Other Ice Machine Cleaners

active ice machine cleaner main

ACTIVE Ice Machine Cleaner

coffee machine descaler competitor

Other Ice Machine Cleaners

active ice machine cleaning solution

Why ACTIVE Ice Machine Cleaner?

Ice Machine Cleaner to Deodorize and Remove Residue for Better Tasting Ice


Maintains Ice Machine Performance

Keeps water lines and other internal parts clean to ensure consistent performance. Helps prevent premature wear of parts caused by grime build-up.


Highly Effective, Safe Cleaning Power

Formulated with safe ingredients that thoroughly clean and descale the inside of the machine. Made in USA.


Clearer, Better Tasting Ice

Removes ice maker mineral and limescale buildup that can affect the taste of the ice. Experience cleaner tasting ice, free from contaminants.


Compatible With All Standalone Machines

ACTIVE Ice Machine Cleaner works great on any type of residential or commercial standalone ice machine. Not for use with built-in refrigerator ice makers.


8+ Cleanings Per Bottle

Value supply 32oz bottle can be used for 8 or more cleanings, depending on the size of the ice machine. Concentrated ingredients for more cleanings per bottle than competitor cleaners.

ACTIVE Ice Machine Cleaner FAQ

Frequently asked questions

These are some commonly asked questions from our customers about ACTIVE Ice Machine Cleaner. Please reach out to our customer service team if you don’t see your question listed here.

Yes! Every ice machine should be cleaned regularly to ensure the best possible performance and the cleanest tasting ice.

No matter how clean your water supply is, there are minerals and limescale that get deposited inside the machine. These contaminants can negatively affect the taste of your ice and the performance of your machine.

ACTIVE Ice Machine Cleaner is designed to work with any standalone ice maker units. This includes commercial, portable, built-in and countertop ice machines.

This cleaner is not compatible with built-in refrigerator ice machines.

No, this cleaner is only designed for use with dedicated ice machine appliances. It cannot be used with ice makers that are built-in to refrigerators or freezers.

For machines with average usage, we recommend cleaning your ice machine with ACTIVE once every two months.

Commercial ice makers or heavily used machines may require more frequent cleaning.

One bottle of our Ice Machine Cleaner contains 32oz of cleaning liquid. The amount of solution required for one cleaning session is 4oz.

A single bottle will last up to 16 months if you are cleaning your machine every other month.

ACTIVE Ice Machine Cleaner Usage Guide

Cleaning Your Ice Machine With ACTIVE

Whether it’s a countertop ice maker at your home or a commercial ice machine at your restaurant, regular cleaning is a must.

If left unattended, it can lead to a host of problems, including the growth of contaminants, as well as mineral buildup.

These issues will not only affect the quality of your ice but can also pose potential health risks.

That’s why it’s so important to clean the ice machine regularly – ideally, once every six months. That will not only maintain your machine’s performance but will also extend its lifespan.

Benefits of Cleaning Your Ice Maker

why should you clean your ice makerCleaning the ice maker regularly helps ensure the health and safety of those who consume the ice.

For one thing, it helps prevent the accumulation of grime residue inside the machine, which can contaminate the ice and pose serious health risks.

Performance and Efficiency

Over time, mineral and limescale residue can build up inside the machine, affecting its functionality and reducing the quality of ice produced.

This is where ACTIVE Ice Machine Cleaner comes in.

It’s specially formulated to clean the internal components, prevent premature wear, and eliminate the build-up of mineral and limescale deposits that can otherwise hinder the machine’s efficiency.

Why You Should Use ACTIVE Ice Machine Cleaner

ACTIVE Ice Machine Cleaner features a concentrated formula – one that’s capable of eliminating mineral and limescale residues from the internal areas.

Safe Lab-Tested Ingredients

Our cleaning solution is formulated with safe, lab-tested ingredients, including citric acid.

The ingredients have undergone extensive laboratory testing to ensure consumer safety, making it a safe option you can rest easy using.

Compatibility with Various Ice Makers

Another major benefit is ACTIVE’s compatibility with various ice machines.

Whether you have a residential or commercial standalone ice machine, ACTIVE Ice Machine Cleaner is your go-to solution.

For example, you can use it to clean countertop ice machines, portable ice machines, built-in ice machines, and commercial ice machines.

How to Clean Your Ice Maker with ACTIVE

Preparing the Ice Machine

The first thing that you want to do is prepare your ice maker. This involves emptying the machine, removing any remaining water or ice, and adding the cleaning solution.

Running Cleaning Cycles

active ice maker cleaner solution liquidOnce your ice machine is prepared, it’s time to run a few cleaning cycles with ACTIVE.

Running these cycles is crucial when it comes to eliminating mineral and limescale residue from the internal components of your machine.

For the best results, run at least two cleaning cycles with ACTIVE.

Each cleaning cycle will range between 20-45 minutes, depending on the size and model of your ice machine.

Wiping Down Interior Areas

After running the clean cycle, wipe down the interior surfaces of your ice maker.

This includes the tin-plated evaporators, the chilled water canister, and all surfaces of the ice machine like the ice bin and dispenser.

To properly clean these areas, follow these steps:

  1. Dampen a soft microfiber cloth with a warm water solution
  2. Wipe down the interior, making sure to remove any residual cleaning solution

Remember, it’s always safer to power off the machine before wiping down the interior.

Maintaining Your Ice Machine Between Cleanings

Regular maintenance will not only ensure optimal performance but will also extend the lifespan of your machine.

From changing the water filter to inspecting the interior for mineral buildup, there are several steps you can take to keep your ice machine in top shape.

Changing the Water Filter

how to improve ice taste by cleaning the machineChanging the filter regularly will ensure that you have clean, fresh water for ice production. Not only will it enhance the taste of the ice but it will also remove any impurities.

Generally speaking, it’s best to change the water filter in your ice maker once every six months, or as per the manufacturer’s recommendation.

Inspecting for Mineral Buildup

Minerals such as calcium and magnesium present in water can accumulate over time, causing scale deposits on different parts of your ice machine.

By inspecting your machine regularly, you’ll be able to eliminate this buildup, ensuring optimal performance and longevity of your machine.

Scheduling Regular Cleaning

Regular cleanings with ACTIVE will not only ensure the production of fresh and clean-tasting ice but will also maintain sanitary conditions by eliminating harmful contaminants and scale build-up.

The frequency of cleaning can depend on various factors such as usage, water hardness, and environmental conditions.

As a general rule, however, it’s best to clean the ice maker with ACTIVE once every two months.

Troubleshooting Common Ice Machine Issues

Certain issues may arise despite regular maintenance. These can range from low ice production and unpleasant-tasting ice to leaking water.

Whether it’s changing the filter, cleaning the machine with ACTIVE Ice Machine Cleaner, or simply adjusting the temperature settings, there are several ways to troubleshoot these common issues.

Low Ice Production

One common problem with ice makers is low ice production.

For example, it can be caused by dirty components. A clogged water filter can also contribute to the problem.

If the filter is clogged, it can impede water flow, resulting in a notable decrease in ice production.

In cases like that, it’s recommended that you inspect the filter and, if necessary, replace it to facilitate adequate water flow and maximize ice production.

Unpleasant Tasting Ice

best ice machine cleaner active

Another common issue with ice machines is unpleasant tasting ice. This could be due to mineral buildup in the machine or a dirty filter.

Minerals like calcium and magnesium, which are naturally present in clean water, can also accumulate in the machine, causing the ice to have a metallic or disagreeable taste.

Not only that but a contaminated filter can also affect the taste of ice.

Leaking Water

Leaking water is another issue that you might encounter with your ice machine.

This could indicate a loose connection or a damaged component inside the machine.

In cases like that, you’ll want to conduct a thorough inspection of the water lines.

Make sure there aren’t any loose connections and that everything is properly tightened.

Cleaning Your Ice Maker – FAQs

What is the best product to clean ice machines with?

ACTIVE Ice Machine Cleaner is the best option when it comes to cleaning ice makers.

Not only will it remove mineral and limescale deposits but it’ll also clean the internal components so that you will get refreshing ice every time.

What can I use instead of an ice machine cleaner?

You can use a 10:1 ratio of water to white vinegar instead of ice machine cleaner.

Keep in mind, however, that it won’t be as effective as a commercial cleaning solution and may leave a vinegar odor and taste in your machine.

How do you descale and sanitize an ice machine?

ACTIVE Ice Machine Maker is highly effective at descaling ice machines.

Alternatively, you can clean the interior with warm soapy water or a baking soda solution, then rinse and dry the surfaces.

What is an ice maker cleaner?

Ice maker cleaners are specially formulated solutions that are designed to remove hard water and mineral buildup from your ice machine.

How often should I clean my ice machine with ACTIVE Ice Machine Cleaner?

We recommend cleaning your ice machine with ACTIVE once every two months. That will help maintain the machine’s performance and ensure clean ice production.

Customer Reviews

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4 reviews with a 5-star rating

  1. Diana

    Cleaned soo well


    Super clever product. First time I used it, I was amazed at how much dirt came out. Didn’t realize it was so dirty inside. Plus, it’s non-toxic, which is great!

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  2. GlamDiva

    Commercial Machine Cleaner


    Was eager to try this, as my cafe has two commercial ice machines needing descaling. Service calls are pricey, so products like these are cost-savers.

    Had to wait until the cafe closed to use it, but it worked wonders on both machines!
    Easy to use, with clear instructions on the bottle. Just choose the right recipe for your machine, and you’ll have a cleaner machine and better tasting ice quickly.

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  3. Missy G

    No harsh chemicals

    Missy G

    Our ice machine often gets clogged with mineral residue. Wanted a natural cleaner that’s effective. This Ice Machine Cleaner Maker Descaler is a great find.

    It’s made with quality ingredients, with Citric Acid as the active component. Safe for the machine and health.

    This liquid cleaner efficiently removes mineral deposits, leaving the ice machine spotless. It tackles various residues, making the machine fresh for ice making.

    Appreciate that it’s a natural cleaner without harsh chemicals.

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  4. MegaDee

    Works great!


    We’re big fans of our ice maker, but cleaning it is a chore, even with a machine that has a cleaning function.

    This cleaner is super easy to use and should fit all ice makers. Not sure about its effectiveness in heavy-duty scenarios like commercial units, though.

    We use filtered water, which reduces the need for a descaler, but the machine still gets dirty.

    We just add the right amount of this cleaner, run the cleaning cycle, drain, refill with fresh water, and run another cycle to clear any leftover cleaner. It’s simple.

    It’s made with sodium bisulfate and citric acid, good for descaling and cleaning.

    Costs more than vinegar, but seems to clean more effectively without manual scrubbing.

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ACTIVE Washing Machine & Dishwasher Cleaner Bundle

1 Year Supply of Washing Machine Cleaning Tablets & Dishwasher Cleaning Tablets


  • Works On Any Washing Machine Or Dishwasher
  • Removes Grime & Eliminates Odors
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  • Includes 24 Washing Machine Tablets & 24 Dishwasher Tablets