There are several things that can prevent your Keurig machine from drawing water, from clogs to pump issues.
On this page, we will be going over some of the most common scenarios and how to fix them.
Table of Contents
ToggleReasons Why Your Keurig Coffee Maker is Not Drawing Water
Common culprits include clogs and air bubbles inside the water lines and issues with the water pump.
These issues can disrupt your machine’s normal function, preventing you from brewing your drink properly.
Clogged Water Lines

A clog in the water line can prevent your coffee machine from drawing water.
For example, hardwater deposits can build up over time, causing blockages.
This can cause the machine to stop pumping water altogether or only brew partial cups.
To fix this issue, we recommend using ACTIVE Coffee Cleaner Tablets twice a month.
Simply drop one tablet into the water tank and run a brewing or cleaning cycle; it will automatically dissolve all residue so that your coffee maker will run smoothly.
Air Bubbles in the Water Reservoir
Air bubbles can obstruct the water lines, preventing the machine from drawing and dispensing water properly.
This issue often occurs when the water tank is not seated properly or if the machine has been moved.
To get rid of the bubbles, simply shake the machine upside down or turn it upside down; that will help dislodge the trapped air.
Faulty Water Pump
A faulty Keurig water pump is another common issue that can prevent your machine from drawing water.
The water pump is a crucial part of your coffee maker and is responsible for moving water from the water reservoir through the machine and into your cup. If it fails, the entire brewing process will come to a halt.
For example, mineral buildup can clog the water line, causing a malfunctioning water pump.
If you suspect a mechanical issue with the pump, contact Keurig’s customer service for further assistance. Depending on the issue, a complete replacement may be necessary.
Clogged Water Filter and Exit Needles

Over time, debris and mineral residue can clog these components and that can cause your Keurig machine to malfunction.
Cleaning the water filter involves removing it from the machine and rinsing it thoroughly under running water.
The needles, which are responsible for puncturing the K-Cups, can also become clogged with coffee grounds and other debris.
To clean these needles, we recommend using a paperclip or twist tie.
Addressing the “More Water Please” Error
The ‘More Water Please’ error is a common issue that can be triggered by various factors, such as using the wrong type of water or problems with the water tank.
Checking the Water Tank Sensor
The water tank sensor plays a crucial role in detecting the water levels in your Keurig machine.
False signals from this sensor can lead to improper water flow and brewing issues.
To prevent that, we recommend cleaning the sensor regularly. Simply wipe it down with a damp cloth to prevent debris from building up.
Using the Correct Type of Water
We recommend using filtered or bottled water as it will help prevent sensor errors.
Using fresh water from the tap, on the other hand, can contribute to mineral buildup in the water lines and trigger the ‘More Water Please’ error.
When to Contact Keurig Customer Service
If you experience persistent issues or encounter error messages that can’t be resolved through DIY methods, it may be time to contact Keurig’s customer service team.
They will provide additional troubleshooting steps and will help determine whether your machine needs repair or replacement.
Signs that indicate it’s time to seek professional help include unusual noises, such as grinding or sputtering, and persistent problems with the water pump.
Preventative Maintenance Tips
Preventative maintenance is key to keeping your Keurig in top shape.
Follow a Regular Cleaning Schedule
A clean coffee machine will make a huge difference in terms of how your coffee tastes.
For the best results, clean the machine twice a month using ACTIVE Coffee Maker Cleaner Tablets. It will prevent buildup from accumulating inside the machine so that it work will work flawlessly each time.
Routine Cleaning Practices
Routine cleaning practices are vital when it comes to keeping your Keurig machines in optimal condition. This includes:
- Cleaning with ACTIVE Coffee Maker Cleaner Tablets twice a month to prevent mold, bacteria, and limescale buildup
- Emptying and rinsing the reservoir frequently
- Cleaning the reservoir with soapy water after each use
- Regularly cleaning the K-Cup holder and drip tray to avoid clogs
Summary
There are several reasons why your Keurig might not pump water properly, including clogged water lines, air bubbles, and faulty water pumps.
By understanding these issues and applying the solutions provided, you’ll be able to resolve the problem so that you can brew coffee in the morning again.
Regular maintenance, including a descaling schedule and routine cleaning practices, is also crucial for preventing these issues.
By taking these preventative steps, your Keurig will continue to brew great coffee for years to come.
Key Takeaways
- Several things can affect a Keurig machine’s water intake including clogged water lines, air bubbles in the reservoir, and a faulty water pump
- Regular descaling and cleaning of the hot water filter and exit needles are also essential for preventing water flow issues
Frequently Asked Questions
What are some common reasons why my Keurig is not drawing water?
Your Keurig may not be drawing water due to clogged water lines, air bubbles in the reservoir, or a faulty water pump.
Checking these issues can help resolve the problem.
How often should I clean my Keurig coffee maker?
We recommend cleaning your Keurig machine twice a month with ACTIVE tablets; that will allow it to perform at its best.
Can I use distilled water in my Keurig?
We don’t recommend using distilled water as it can cause the coffee grounds to become over-extracted, leading to a bitter taste.
Consider using filtered or bottled water instead. They will also help prevent sensor errors and optimize water flow.
What should I do if my Keurig’s water pump is faulty?
If your Keurig water pump is faulty, consider replacing it or reaching out to the Keurig customer service team for support.
How can I prevent air bubbles from forming in my Keurig machine?
To prevent air bubbles, fill the water reservoir carefully to the maximum line without overfilling.
15% Off Amazon Coupon
×Click To Reveal The 15% Off Coupon Code For Your Entire ACTIVE Purchase At Amazon.com
Note: This promotional offer is only guaranteed through the end of the day.