Washing Machine Cleaner Questions & Answers

No, ACTIVE Washing Machine Tablets do not have any fragrance.

If your washing machine has a setting for load size, select “large” or the highest available setting. You want the washer to fill with the maximum amount of water so the cleaner can reach as many areas as possible.

Yes, our washing machine cleaning tablets are compatible with any style, brand, or color of washing machine including:

• Top Load
• Front Load
• High Efficiency (HE)
• White interior
• Stainless steel interior

Place the cleaning tablet directly into the washer drum. It should not be placed in the detergent dispenser tray.

The washing machine should be run on a “normal” wash cycle with warm or hot water. If your washer has a “clean washer” mode, use that instead.

For a regular cleaning schedule we recommend using this cleaner twice a month or whenever your washing machine isn’t smelling fresh.

No, these tablets are only designed to clean grime and remove odors from your machine. They will not remove rust.

If your washer is very dirty or it hasn’t been cleaned in a long time, it may take more than one cleaning cycle to get the job done. Over time grime can really build up in there, so sometimes it takes multiple cleanings to loosen and remove it all.

We recommend running a second cleaning cycle if you aren’t pleased with the results after the first use. Only use 1 tablet at a time, do not use 2 tablets in a single wash.

There is no wait time required after running a cleaning cycle. You can start a load of laundry immediately after the cleaning is finished.

Yes! ACTIVE Washing Machine Cleaner will work fine with water-sense machines.

Yes, these cleaning tablets can safely be used in combo washer/dryer units, including non-vented setups.